What if there is a problem with your delivery

I strive to ensure that the creatures reach you in optimal condition. However, if you encounter any issues, please inform me within 24 hours of their arrival and provide a photograph of the issue so that it can be rectified with replacement or refund, if appropriate.

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Fast delivery and healthy critters every time—my reptiles are thriving thanks to Bio Critters!

Emma K

★★★★★